UPDATED TERMS & CONDITIONS

Effective Date: 11 March 2026

Business ABN: 42 635 374 506

1. Agreement

By booking or participating in a retreat organised by Adventure 365, operated by Andrew Pap Consulting Pty Ltd, you agree to these Terms & Conditions.

These Terms govern the relationship between Adventure 365 and retreat participants and outline the rights, responsibilities, and obligations of both parties.

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2. Booking & Payment

All retreat bookings require a non refundable deposit, the amount of which varies depending on the retreat location.

The remaining balance must be paid 60 to 90 days before the retreat start date, depending on the retreat location.

Adventure 365 reserves the right to cancel a booking if the balance is not paid by the specified due date.

Payments are processed securely through Stripe. Credit card surcharges may apply.

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3. Retreat Inclusions

Each retreat generally includes:

Accommodation for the retreat duration

All meals and snacks (dietary preferences accommodated where possible)

All scheduled activities, workshops, and experiences listed in the itinerary

Group transport during the retreat where specified

Professional media content of the retreat experience

Exact inclusions may vary depending on the retreat.

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4. Retreat Exclusions

The following items are not included unless explicitly stated:

International or domestic flights

Travel insurance

Personal expenses

Optional activities not listed in the official itinerary

Visa requirements or travel documentation

Guests are responsible for ensuring they meet all travel requirements for the destination country.

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5. Cancellations & Refunds

Deposits are non refundable.

If a guest chooses to cancel their participation:

More than 90 days before retreat start

Credits or partial refunds may be issued at the discretion of Adventure 365.

Within 90 days of retreat start

Payments are generally non refundable due to third party supplier commitments.

Adventure 365 recommends guests rely on their travel insurance to recover costs if they are unable to attend.

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6. Guest Travel Responsibility

Guests are responsible for:

Booking their own flights

Arriving at the designated retreat start location on time

Ensuring travel documents and visas are valid

Adventure 365 is not responsible for flight delays, cancellations, or travel disruptions that prevent a guest from attending the retreat.

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7. Mandatory Travel Insurance

All guests must obtain comprehensive travel insurance covering:

Trip cancellation

Medical emergencies

Adventure activities

Travel disruptions

Proof of insurance must be provided at least 14 days prior to the retreat start date.

Failure to obtain insurance may result in cancellation of participation without refund.

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8. Transfers & Changes

Retreat bookings are generally non transferable unless approved in writing by Adventure 365.

Requests for booking changes must be made at least 60 days prior to the retreat start date.

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9. Force Majeure

Adventure 365 shall not be liable for failure or delay in delivering a retreat where such failure is caused by events beyond our reasonable control.

These events may include but are not limited to:

War or armed conflict

Terrorism or civil unrest

Government travel restrictions or border closures

Natural disasters

Pandemics or public health emergencies

Airspace closures or major travel disruptions

Severe weather events

Acts of God or other unforeseeable global events

In such circumstances Adventure 365 reserves the right to:

Reschedule the retreat to a future date

Offer credit toward a future Adventure 365 retreat

Provide refunds minus unrecoverable third party costs already incurred

Adventure 365 will always aim to provide the most fair and reasonable outcome for all guests while ensuring the sustainability of the retreat experience.

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10. Changes to Itinerary

Adventure 365 reserves the right to modify the retreat schedule due to:

Weather conditions

Safety considerations

Operational requirements

Supplier availability

Such changes do not constitute grounds for refund.

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11. Health & Fitness

Guests are responsible for ensuring they are physically and mentally capable of participating in retreat activities.

Adventure activities may include hiking, climbing, water sports, endurance activities, and other physically demanding experiences.

Guests must disclose any medical conditions that may affect their participation.

Adventure 365 reserves the right to refuse participation in certain activities where safety may be compromised.

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12. Liability

To the maximum extent permitted by law, Adventure 365 shall not be liable for any injury, illness, loss, damage, or expense incurred during or as a result of participation in the retreat.

Guests participate in activities at their own risk.

Guests must sign a full Risk Acknowledgement & Waiver prior to participation.

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13. Media Consent

By participating in an Adventure 365 retreat, guests grant permission for photographs and videos taken during the retreat to be used for marketing and promotional purposes.

Guests may opt out by providing written notice before the retreat begins.

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14. Privacy

Adventure 365 collects and uses personal information in accordance with our Privacy Policy.

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15. Contact

For questions regarding these Terms & Conditions please contact:

hello@adventure365.co