Privacy Policy
Effective Date: 07/11/2024
Business ABN: 42 635 374 506
Adventure 365 respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you engage with our retreats, visit our website, or interact with our content and systems.
We currently run retreats in Switzerland, New Zealand, Bali, and Tasmania.
By using our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Adventure 365 is operated by Andrew Pap Consulting Pty Ltd (ABN 42 635 374 506), based in Australia and operating internationally. Contact us at hello@adventure365.co.
2. What Information We Collect
- Name, email, phone number, address
- Retreat preferences and travel details
- Emergency contact and health information
- Dietary needs
- Payment data via Stripe
- Email engagement (via Loops.so)
- Form and automation data (via Make.com and Framer)
- Photos and videos taken during retreats
3. How We Use Your Information
We process data to manage bookings, provide updates, ensure guest safety, improve service, and share media content (with consent). Legal bases include consent, contract necessity, legitimate interest, and legal obligations.
4. Marketing and Communication
With your consent, we’ll send you occasional updates about retreats, offers, and new launches. You may unsubscribe anytime via email or by contacting us.
5. Sharing Your Information
We may share your data with trusted providers like Stripe, Loops.so, Framer, and Make.com for secure services. We never sell your information.
6. International Transfers
Your data may be processed outside the EU. We rely on Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) to ensure safety and compliance.
7. Data Retention
We retain data only as long as needed for retreat services, legal compliance, and customer support purposes.
8. Media Use and Consent
By attending, you consent to photo and video content being used for Adventure 365 promotion. You may opt out by emailing us before your retreat.
9. Your Rights (EU/EEA)
- Access your data
- Correct or delete information
- Withdraw consent
- Object or restrict processing
- File a complaint with your national data protection authority
10. Cookies & Tracking
We use cookies to improve functionality. You can manage these via your browser. We may use anonymised data to improve our platform performance.
11. Changes to This Policy
We may occasionally update this policy. The latest version will always be available on our site.
12. Contact
Questions? Reach out anytime at hello@adventure365.co.